Delivery policy

Date 26 month 12 year 2018

A. Delivery time

After verifying the order successfully, the order will be delivered to you within the following timeframe:

Shipping address Order time and delivery
Areas with TAKYfood agents

Order time before 10am: same day delivery

Order time after 10am: delivery the next day

Areas without TAKYfood agents

Delivery time: from 5 to 7 days

Shipping unit: Giao Hang Nhanh, Vietpost...


Refer to the area with TAKYfood Dealers at:
Note: Currently, the delivery service at Taky Food eShop is available from Monday to Saturday every week, and is not delivered on Sundays and holidays.

Orders placed after 10am on Saturday until the end of Sunday will begin shipping on the next Monday.

Delivery time is from 8 am to 17 pm from Monday to Saturday. Delivery time starts from the time your order is confirmed successfully by a call from Customer Service.

In case the delivery partner cannot contact or deliver the goods to you due to subjective or objective reasons from your side within 02 working days, the order will no longer be valid.

With the delivery address in the area of the building / apartment ..., the specific delivery and receipt of goods will be contacted, agreed and agreed in advance by the delivery staff, to ensure the convenience of the process.

B. Delivery confirmation

Goods will be delivered to the address provided by customers in the order placed on TAKYfood eShop Website.

Right after the customer places an order on the Website, Customer Service will call to confirm the order on weekdays, from Monday - Friday from 9 am to 5 pm and Saturday from 9 am until 12 noon. A valid order is an order that the customer service officer calls to confirm success.

If you have any questions regarding the order or delivery policy, please contact us: email . Hotline: 1900 6108 

Free shipping will be applied with a minimum value of VND 1,000,000 or more.

For each successful online order, TAKYfood eShop will deliver to your declared address.

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